Key West hotels

Amenities at The Palms Hotel

Barbeque Area

A complimentary gas grill and picnic table are available for all our guests.There are local markets nearby or cook your catch. Regretfully, the barbeque cannot be reserved in advance.

BBQ area


Bicycles can be rented from the front office for $12 per day.
Each bike comes with a basket, light and lock.


A complimentary tropical buffet breakfast of fresh fruit, pastries, and juices is offered every morning poolside from between 8 and 11am.


Well-behaved children are welcome.

Computer & Wi-Fi

A complimentary guest computer and printer are available during office hours. Free wireless internet access is available in our guest rooms/ suites, pool and common areas.

Concierge Service

Let us help you book your activities such as water sports, restaurant reservations, and all your other Key West activities. There is always something fun and exciting to experience.


Our housekeeping service is pleased to make up your room daily. IF you are traveling with your pet and would like to have the room serviced, please arrange a time with the front desk when you and your pet will be out of the room.

Night Security

Night security is available after hours. Contact numbers are listed near the front office door & on the property map that you will be given.


The hotel is in a residential neighborhood and maintains an atmosphere of peace and quiet, especially during late night hours. Please be courteous to other guests and our surrounding neighbors when on the property.


Limited free parking is available on a first come, first served basis. When all spaces are taken, parking is generally available in the surrounding neighborhood. Expect parking difficulties during holidays and special events. Be careful not to park in marked "Permit Only" or "Residential Only" spaces which are reserved for specially-tagged vehicles. Please click here to view alternate transportation options.


Dogs and cats (Max 2 per room) are welcome in specific rooms when available. The nightly rate is $25/day + tax for each room. Most designated rooms allow individual pets up to 35 pounds with a specific few that can accommodate up to 50 pounds ($40 per day). When booking a room for larger dogs, please advise us of your pet's breed as there are a select few that are not allowed. Excessive damages due to non-housebroken behavior will be charged additionally to the credit card on file. We reserve the right to refuse service to guests with a disruptive dog with no refund on outstanding nights.

Dogs cannot be left alone in the room unless crated. In the event that barking occurs while you are out, you must be reachable via cell phone and be able to return to the hotel once notified within 20 minutes and will not be able to leave the dog unattended for the duration of your stay. For guests, planning to be on a water sports venture or have other plans that would render them unable to return in our set time frame please see our list of bonded and certified pet sitters or plan to board your dog.

We apologize, but at this time we do not have crates available for rent on property. However, should you need to rent a crate, please contact Cathy at The Hip Tourist: 305-292-3332. Click Here to view information about local Pet Friendly establishments and activities to do with your pets in Key West.


The pool is open to registered guests from 6am to 11pm and is heated seasonally. If we receive noise complaints, the pool will be closed for the night and guests asked to return to their rooms. GLASS IS NOT PERMITTED ANYWHERE IN THE POOL OR GARDEN AREA. You and your party are responsible for the alcohol brought and consumed on property. Please use the trash cans provided. Thank you.


For the comfort and safety of our guests, all rooms at The Palms Hotel are non-smoking. Smoking is permitted around the pool and in common outside areas.

Spring Break

In order to maintain an atmosphere of quiet and respect for all our guests, The Palms Hotel does not accept partying groups of spring breakers. College students seeking to enjoy our quiet, relaxed atmosphere are always welcome.


The Palms Hotel, Tropical Luxury in the heart of Old Town Key West


The Palms Hotel
Historic Old Town, Key West Florida
Phone: (305)294-3146 or 800-558-9374
820 White St, Key West Fl 33040

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